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Ticketcity - Avoid at all COSTS!

Bought 2 tickets for a concert. Artist Cancelled the day before. Ticket City NEVER sent me a cancellation email or any follow-up email of what I should do? I learned about the cancellation through the news! I had to call them and even though there was no rescheduled date they STILL wouldn't give me a refund. 3 weeks later thy give a rescheduled date I can't get my money back for the tickets.
1.2
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I liked
  • That i thought i had 2 tickets
I didn't like
  • Impossible to reach
  • No emails to me
  • Poor communication
#1422108
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Ticketcity - Ozzy Osbourne purchase

Bought 2 tickets on ticketmaster was rerouted to a virus called ticket city. Who charges 400.00 dollars for tickets. Concert was cancelled and can buy tickets for 170.00 dollars my credit card info. Was given to the dark web and my charges came up on my credit card. So lesson here is put word out ticket city is a virus not a buissness.
#1398771
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They took the money out of my account and canceled my order. The supervisor was SO RUDE!!! Said because my husband said we won't use this site again for its unprofessionalism. This *** cancelled my order. And my miney was tied up for 5 days!!!!!! I couldn't go to...
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#1393237
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Ticketcity - Waiting

Bought tickets to the michigan state/michigan university game for this Saturday. Plan to leave for Michigan Friday hope to have my tickets by then if not then i will pursue to the BBB and bank!
1.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1384471
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I ordered tickets for a show. I was told in an email that the tickets would arrive on or before a certain date. At 9:50 in the evening on said date I still had no tickets. I called the 1800 number with order info. I could not get a real person but the recordings...
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1.0
#1382673
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Ticketcity - Bait and switch

Bought tickets for concert,and received 2 different seats than the one i purchase.never again
#1373694
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Checkout page didn't work. Called customer service and was told the tickets I was purchasing at the time were not "in my cart" so it was a free for all. When the checkout page turned blank I was told that the tickets had been sold to someone else while I was checking...
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1.0
#1368977
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I cannot get a person on the phone going on 4 hours. I have heard personally from Ticketmaster and seat Geek but NOT TICKET CIT, but funny when i choose 1 to buy a ticket i can get a human
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Anonymous
Anonymous

They were so completely rude and obnoxious with us when we finally got q human. Took ok ur money then they canceled our tickets because they heard someone in the background of...

1.0
#1362892
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I bought 2 tickets early this year for the Formula1 Race in Austin with the understanding that these early bird tickets would be the best pricing possible. Well, they have now reduced the tickets by $80 each. I asked nicely for an adjustment; even an upgrade would do....
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1.0
#1317052
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Ticketcity - Waiting for a phone call

No idea will have someone contact me
#1254084
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