Ticketcity
Reviews and Complaints
Scammers Fradulent Activity
- There are no pros
- Professional con men
Preferred solution: Full refund
Haven't received my parking ticket I purchased
Preferred solution: Deliver product or service ordered
We had a good experience with Ticket City
We had a good experience buying from Ticketcity. We bought the tickets online and it was fast and easy.
We received the tickets and loved the seats we had at the game. Will definitely use them again.
- Easy to use website
- Responsive customer service
- Fast delivery
- Would have liked to pay less
Stay Away!
- Prices are double compared to ticketmaster
Preferred solution: Price reduction
Horrible Service
- Poor customer service on phone
Preferred solution: Deliver product or service ordered
Awful!!!!!
Avoid at all COSTS!
- That i thought i had 2 tickets
- Awful customer service
- No options on what to do
- Poor communication
Preferred solution: Full refund
Ticketcity is a scam!
I ordered tickets for a show. I was told in an email that the tickets would arrive on or before a certain date.
At 9:50 in the evening on said date I still had no tickets. I called the 1800 number with order info. I could not get a real person but the recordings confirmed my tickets should have arrived via email on this date. I then ordered my tickets through the real box office.
I proceeded to try to cancel this fake nonexistent ticketcity purchase. Once you try to cancel you can actually talk to unhelpful humans who tell you that they have until midnight or actual venue date (unclear) to send your tickets. They said I could not receive a refund for tickets that never arrived but should somehow be able to sell these tickets that never arrived. SCAM!
SCAM! SCAM!
I am now paying twice for the same show. Never use this service.
Waiting
Ozzy Osbourne purchase
Don't Purchase From This Company
Deplorable not professional zero assistance
THE WORST MOST DISGUSTING COMPANY
Reduced their pricing by $80 per ticket after I purchased mine
I have now contacted the BBB, Austin Texas. They have accepted the case.
Preferred solution: just upgrade me if there is no refund for the difference! I'll even pay extra for good seats + remove my negative reviews. work with me !!
Bait and switch
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They were so completely rude and obnoxious with us when we finally got q human. Took ok ur money then they canceled our tickets because they heard someone in the background of the phone conversation say cancel and we will go somewhere else I NEVER SAID IT!
So the lil whiny customer svc supervisor said. Oh we heard u would go to another ticket site...
ARE U KIDDING ME??? He canceled it out of spite